Refund and Returns Policy

Last Updated: 01 January 2026

Thank you for shopping at LipiWorld. We strive to ensure you are satisfied with your purchase. However, if you are not entirely happy with your order, we offer refund and return options under the terms below.

Return & Refund Eligibility

You may request a return or refund if all of the following are true:

  • The return request is made within 7 days from the date you received the product.
  • The product is unused, undamaged, and in its original condition with all tags, packaging, and accessories.
  • You provide a valid proof of purchase (order number, invoice, receipt).

How to Initiate a Return

To start a return:

  1. Contact our customer support at Email: support@lipiworld.com or WhatsApp: (+91) 8141604501 .
  2. Provide your order number and reason for return.
  3. We will send you instructions for returning the item.

Once your returned item is received and inspected, we will notify you by email about the status of your refund.

Return Shipping

  • Customer-Paid Shipping: Unless the return is due to our error (e.g., damaged or wrong item), you are responsible for return shipping costs.
  • Shipping charges are non-refundable.
  • If we made an error, we may provide a prepaid shipping label.

Refund Processing

  • Once your return is inspected and approved, we will issue a refund to your original payment method.
  • Refunds typically take 7 to 10 business days after the return is approved to reflect in your account.
  • If your refund is delayed, please check with your bank or payment provider first before contacting us.

Exchanges

  • Exchanges are offered only for items that are defective or damaged upon arrival.
  • If an exchange is approved, we will ship the replacement after receiving the returned item.

Non-Returnable & Non-Refundable Items

The following items cannot be returned or refunded unless they are defective:

  • Personalized or custom-made products
  • Perishable goods
  • Items that are clearly worn, altered, washed, or damaged after delivery
  • Gift cards and downloadable products

Order Cancellations

  • You may cancel an order before it has been shipped.
  • If the order has already been processed or shipped, you must follow the return process once you receive it.

Changes to This Policy

We reserve the right to update this policy at any time by posting a revised version on our website. Your continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about refunds or returns, please contact us:

Email: support@lipiworld.com

Only WhatsApp: (+91) 8141604501

Address: C 5777 Shakti Park, Nr- Yogeshwar Chowk, Gurukul Road, Kaliyabid, Bhavnagar, Gujarat, India, 364002